Knowledge loss
Expert know-how lives in heads, not systems. When experts move on, decades of judgment go with them.
Turn your product knowledge into clear technical documentation.
Create manuals and interactive work instructions from engineering data and existing documents. AI helps draft the content; your experts edit, review, and keep it up to date as your product evolves.
A technician on the shop floor asks TwinWorks to create a maintenance manual for SO-101. The view pulls back to a knowledge graph where 3D CAD, electrical schematics, procedures and narrated videos light up, and the PDF manual appears. Follow-up requests turn it into 3D work instructions and then AR guidance. Illustrative content.
Supported by
The Bottleneck
Scattered knowledge. Static manuals. Documentation that falls behind every revision.
The knowledge usually exists. It is just scattered across PDFs, binders, videos, and experts' heads.
Documentation lag
Engineering can release revision C while the manual still describes revision A. Each rewrite consumes expert time.
Format chaos
PDFs, binders, videos, and drawings can drift apart. Local copies multiply and the current version gets hard to find.
Compliance risk
Regulated programs may require controlled instructions and audit evidence. Outdated pages add quality, delivery, and review risk.
Customer story
How an aerospace manufacturer saved months of writing.
An aerospace manufacturer had technical documentation to write. The team created it in TwinWorks.
- Before Manual rewrite
-
6 months
Re-read the drawing, rewrite every affected page, chase approval
-
With
Change propagates
-
3 weeks
One change cascades to every deliverable, a qualified expert signs it off
5 months of writing time saved
The Platform
One controlled source of technical truth.
Supported sources, connected
PDF references, supported 3D models, parsed engineering data, expert input, and reusable content can be managed in one platform.
One source of truth
TwinWorks structures linked material into controlled, revision-managed modules with approved publication history.
Review-ready deliverables
Create technical publications and interactive work instructions, with training material and execution reports managed alongside them.
Changes ready for review
TwinWorks identifies affected content from explicit source-to-content relationships, so experts can review and publish the right updates.
When The Line Stops
Find the fix. Not the manual.
A stopped line can't wait for chapter twelve. Technicians ask in plain language and find a relevant step, safety reminder, or checklist grounded in controlled content. This illustrative exchange must be verified against the released procedure before use.
Assembly / Disassembly
The Enabler / Digital Twin
The 3D model guides visual authoring
Use the model as visual context. Advance through each segment to see editable procedure steps take shape, ready for an expert to refine and release.
Spark Plug Replacement
Content for every team, managed from one source
Technical Publications
Author once. Publish with control. Structured manuals and publications with revision history and source provenance.
Training
Reusable, interactive material gives new hires consistent guidance built from controlled content.
Assembly
Support the same build across shifts. Interactive work instructions guide operators through controlled steps.
Quality Control
Evidence for each recorded step. Optional photos, statuses, durations, and comments support quality review.
Maintenance
Find the fix. Not the manual. Step-by-step guidance at the machine, tied to a published procedure.
Built for industries where documentation is mission-critical
Industry
Aerospace & Defense
Aerospace documentation often demands rigorous structure, configuration control, and review. TwinWorks supports modular content and approved technical-document revision history, from the factory floor to the flight line.
View demo
Industry
Robotics
Deliver accurate 3D documentation for assembling, calibrating, and servicing robotic systems, helping technicians follow each motion and connection with confidence.
View demo
Industry
Manufacturing
Bring complex machinery and production workflows to life with interactive 3D documentation that supports training, clarifies complex tasks, and helps teams avoid costly mistakes.
View demoWhy TwinWorks
Engineering-connected authoring meets operational delivery.
Technical authoring and frontline execution are often managed separately. TwinWorks connects both to the supported engineering and reference sources that define the product.
| Capability | Traditional CCMS | Work-instruction tool | Generic AI |
|
|---|---|---|---|---|
| Structured technical publications | ✓ | Limited | Limited | ✓ |
| Interactive work instructions | Limited | ✓ | Limited | ✓ |
| Supported 3D and engineering inputs | Integration-heavy | Limited | Uncontrolled | ✓ STEP import beta |
| Relationship-based content impact | Sometimes | Rarely | No | ✓ |
| Technical-document review and approval | ✓ | Sometimes | No | ✓ |
| Training from the same content | Limited | Sometimes | No | ✓ |
| Execution evidence and reports | Limited | ✓ | No | ✓ |
Sources
Engineering-connected
Documentation can reference supported product and source material.
Control
One controlled source
Reusable, modular content across supported deliverables.
Review
AI-assisted, expert-approved
AI-assisted creation without surrendering control.
Delivery
Author once, publish with control
Web and PDF publications, browser-based procedures, and training material.
Frequently asked questions
What is TwinWorks?
TwinWorks brings supported 3D models, parsed engineering data, and PDF source material into a controlled documentation workspace. Teams use it to create interactive manuals, digital work instructions, training material, and execution reports, with experts responsible for editing and release.
What is technical documentation software?
Technical documentation software helps companies create, manage, and deliver the documents that describe how a product is built, operated, and maintained: manuals, work instructions, SOPs, troubleshooting guides, and training material. TwinWorks uses AI to prepare review-ready drafts from linked manuals and parsed engineering data. Experts edit, review, approve, version, and publish technical-document revisions.
What sources can TwinWorks work from?
TwinWorks uses uploaded PDF manuals as reference sources. It parses QElectroTech, KiCad, 3DXML, and STEP or STP engineering structures; STEP import is in beta. For interactive 3D authoring, it supports OBJ, FBX, GLB, self-contained GLTF, and USDZ. Procedures can also be authored without a 3D model.
How does TwinWorks reduce documentation errors?
TwinWorks structures technical-document content into reusable modules with revision history and provenance. It flags broken references, stale embedded procedures, and shared dependencies for expert review, and captures configured execution evidence such as step status, duration, comments, and optional photos.
Which industries use TwinWorks?
TwinWorks is built for industries where documentation is mission-critical: aerospace and defense, manufacturing, robotics, energy, and consumer goods. Its workflows emphasize structured content, configuration control, expert review, and revision evidence.
What devices can teams use to view TwinWorks documentation?
Teams can access published TwinWorks documentation through its web viewer. Device coverage and beta or limited AR guidance depend on the intended setup and should be confirmed during evaluation.
Remove the documentation bottleneck
Experts refine AI-assisted drafts. Explicit source-to-content relationships reveal affected content for review. Know-how becomes reusable modular content, with revision history and execution evidence your teams can inspect.
Discuss workflow